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Restaurant La Cantine Du Chatelet
We had a reservation for a 30st birthday for 10 people. We had very li...
We had a reservation for a 30st birthday for 10 people. We had very little attention from the waitressing staff all evening long! The dinner (3 meals menu) took us nearly 4 hours. We ate the desert already after paying as fast as we could to leave, weren't even asked for and didn't even take any drinks/ coffee with it... When paying, the waiter apologized for the kitchen giving the food so slow (as they had other reservation of 20 people outside). However, the slow food service was the secondary problem. The main problem was that we had no attention of the waiters, we were sitting majority of the time with empty glasses. From ordering drinks to getting it - it took ages. Waiters were not coming to fill the wines, to ask if anything is needed... Basically, it was a fiesta of sitting at the table with empty glasses and empty bottles... I don't want to blame the waiter personally, I am sure he was busy. So, my conclusion is that they the restaurant was completely not prepared to have 20 people table + 10 people + others. Also, if you know, that the kitchen will be slow, let us know, be kind, ask if we need drinks, snacks, show attention... If the waiters were working properly on our table, our mood would have been better, we probably would have drank twice more wine (not it was just taking too long to get anything)... The food was really delicious, however all the guest were annoyed by the service, there was a lot of frustration and the day after the celebration we all were only discussing what a bad service it was... So, I have to say that I am a bit upset with the way my 30st birthday turned out. We appreciated that the hotel let us keep our gifts at the reception for few hours until we came to pick it up by car. I checked the bill after the party and we were 10 people while there were 11 menus I paid for in the receipt... Overall, the food is delicious but clearly a bigger party/ special even cannot be handled...
We had a reservation for a 30st birthday for 10 people. We had very li...
We had a reservation for a 30st birthday for 10 people. We had very little attention from the waitressing staff all evening long! The dinner (3 meals menu) took us nearly 4 hours. We ate the desert already after paying as fast as we could to leave, weren't even asked for and didn't even take any drinks/ coffee with it... When paying, the waiter apologized for the kitchen giving the food so slow (as they had other reservation of 20 people outside). However, the slow food service was the secondary problem. The main problem was that we had no attention of the waiters, we were sitting majority of the time with empty glasses. From ordering drinks to getting it - it took ages. Waiters were not coming to fill the wines, to ask if anything is needed... Basically, it was a fiesta of sitting at the table with empty glasses and empty bottles... I don't want to blame the waiter personally, I am sure he was busy. So, my conclusion is that they the restaurant was completely not prepared to have 20 people table + 10 people + others. Also, if you know, that the kitchen will be slow, let us know, be kind, ask if we need drinks, snacks, show attention... If the waiters were working properly on our table, our mood would have been better, we probably would have drank twice more wine (not it was just taking too long to get anything)... The food was really delicious, however all the guest were annoyed by the service, there was a lot of frustration and the day after the celebration we all were only discussing what a bad service it was... So, I have to say that I am a bit upset with the way my 30st birthday turned out. We appreciated that the hotel let us keep our gifts at the reception for few hours until we came to pick it up by car. I checked the bill after the party and we were 10 people while there were 11 menus I paid for in the receipt... Overall, the food is delicious but clearly a bigger party/ special even cannot be handled...